Kyra Health is a leading ICHRA (Individual Coverage Health Reimbursement Arrangement) administrator, helping employers offer flexible, affordable healthcare options to their employees. Our team is committed to delivering a seamless and supportive experience throughout the entire member journey from enrollment to renewal.
The Customer Success Manager is a licensed health insurance expert who supports our members through their ICHRA journey, from enrollment through renewals, while playing a strategic role in scaling our service model through tooling and automation.
You will be part of a cross-functional team working closely with product and engineering to identify friction points in the member experience, propose solutions, and help us reduce manual support through smart design.
You'll still be hands-on with members, but your real superpower will be turning repeated questions into self-service solutions, turning manual tasks into automated workflows, and helping us build a tech-enabled, scalable service engine for the future.
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...be higher. As candidates achieve higher levels of understanding and proficiency with their... ...you need to know! Benefits High entry-level pay A great health insurance plan... ...communication skills. Requirements No degree is needed. We are looking for candidates...